015 I Dell studio 1535 and recently i formatted my system using the restore to factory settings option in sys recovery. Having done that my integrated webcam has stopped working. i tried installing the old and latest drivers as well but the driver installation stops in between and the error message i get is 'An error occured while installing the driver' i tried installing the driver in safe mode as well but the result was the same please help !Umair015

You could try this link to Dell's driver restore tool: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R92578&SystemID=PLX_GX280&servicetag=&os=WW1&osl=en&deviceid=9309&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=25&fileid=120687
015012Just cut and paste the above link into your browser's address bar if it doesn't take you there when you click it.
015012
015012Otherwise you could just try the dell Webcam utility at this link: http://ftp.us.dell.com/app/R168730.EXE
015012
015012Either of these solutions will take care of you. The idiot who suggested that you format and reload the OS from scratch obviously doesn't have a need for the 4 plus hours of time that this will take.
015012
015012Quick Question? Do have your Dell Resource Disk? If so, your answere will be on that disk.

This is why factory restore is not any good. you need to do a complete reload of the OS and get on dell.com and look up your computer and load the drivers for everything from there.

Repair Help & Product Troubleshooting for Dell Studio 15 Notebook

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015 Normal015012 0015012 015012 015012 false015012 false015012 false015012 015012 015012 015012 015012 015012 015012 015012 MicrosoftInternetExplorer4015012 015012015012 015012 015012015012015012015012015012015012 /* Style Definitions */015012 table.MsoNormalTable015012011{mso-style-name:'Table Normal';015012011mso-tstyle-rowband-size:0;015012011mso-tstyle-colband-size:0;015012011mso-style-noshow:yes;015012011mso-style-parent:';015012011mso-padding-alt:0in 5.4pt 0in 5.4pt;015012011mso-para-margin:0in;015012011mso-para-margin-bottom:.0001pt;015012011mso-pagination:widow-orphan;015012011font-size:10.0pt;015012011font-family:'Times New Roman';015012011mso-ansi-language:#0400;015012011mso-fareast-language:#0400;015012011mso-bidi-language:#0400;}015012015012015012015012Problems Concerning Dell Studio0150121537015012015012015012I have a Dell Studio 1537 with Windows Vista 015012I noticed that sometimes my integrated webcam works well and sometimes not, now015012not at all, sometimes it worked with the integrated Mic and sometimes worked015012without it.015012Do you know how to solve this issue? 015012015012Since the webcam has completely stopped cooperating, I have015012reinstalled Dell Webcam Central, but it still says 342200234Please plug-in a supported015012webcam,342200235 which is impossible since it is 342200234integrated.342200235 The webcam components015012are not listed in the Device Manager, so there is no yellow exclamation point015012saying there is a problem, but why would it all disappear, or should I ask how?015012Next, I tired to reinstall the driver, but when it is just about complete, an015012error pops up saying something like an error occurred and driver could not be015012installed, no error number or anything. I342200231ve contacted Dell through chat twice,015012no help the first time, second made progress, but no solution. They installed virus015012protection software to scan for viruses, found some, fixed them, didn342200231t help. Their015012second option, of course, is to start from scratch. Now we did restore the015012system back to a later date (hopefully before the problem occurred), but this015012just seemed to make it worse. I am very suspicious of the Windows Update I015012performed a few days ago when I believe the webcam was working. I342200231ve heard of015012people having problems with updates such as these and then having system015012problems such as mine. I don342200231t know if this could be it or not, but I would015012appreciate any feedback, advice, help, whatever anyone can offer. I342200231m getting015012pretty desperate here. The driver not installing has me worried. I would love015012not to have to start over. Thanks ahead of time for any help. 015012015012015012015012-- Another strange issue, sometimes when I move my laptop, to place it015012differently or what have you, I hear a sound from the laptop like the sound of015012plug-in and unplug USB connection. It doesn342200231t seem to affect anything or create015012any problems, but this shouldn342200231t happen, not?015

The issue could be due to a loose connection of the camera above the lcd panel. Try uninstalling the drivers and shutting down the computer. Once done gently press the area around the webcam. Power on th computer. See if you get any new hardware and if it installs. If no. check in device manager. If you still have a bang on the webcam uninstall all usb root hubs and restart the computer. If still no joy power off the computer. You need to hold down the Fn button (Located next to the CTRL button on the left hand corner) and then power on the system. This will take the system to the diagnostics mode. After running the tests run a custo tests on the webcam.

Repair Help & Product Troubleshooting for Dell Studio 1537 Laptop

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